Ability to add labels or colour code tickets
It would be great to be able to highlight or label tickets for future reference. Like Post-It flags for the ticket interface. Set up colour (or shape?) options for things like "to follow up" or "awaiting customer response" would really helpful for quick navigation and acts almost as a silent alert system.
8
votes
Anonymous
shared this idea
-
Anonymous
commented
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliter enim explicari, quod quaeritur, non potest. Hoc mihi cum tuo fratre convenit. Cyrenaici quidem non recusant; Aperiendum est igitur, quid sit voluptas; Quis Aristidem non mortuum diligit?
-
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quare attende, quaeso. Igitur ne dolorem quidem. In schola desinis. Suo genere perveniant ad extremum;
