Tag tickets with multiple values (on the same field)
Sometimes you get a ticket, and you want to tag it with multiple values for the same custom field.
Say you have "product area" and the user writes in about three different things. You want to track how man areas of your product the ticket covered, but have no way to. You can only choose one value.
Would like to be able to tag a ticket with multiple values.
4
votes
AdminRowland Jacobi
(Support Manager, ZenRep)
shared this idea
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Loyce Simonis
commented
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