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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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514 results found

  1. allow gmail.com sign ups

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  2. It would be great if you added support for private messages in public chatrooms.

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  3. mobile app

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  4. Allow a description to be recorded against an idea status. This can then be used to give more context to a customer when browsing ideas.

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  5. Provide the ability for admins to create additional filters, reports and dashboards.

    For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100

    Similarly, allow the user to create their own dashboards using both OOTB and custom reports.

    It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.

    It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.

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  6. Be able to export a list of users who have supported ideas, commented or created ideas in a specific time frame, so admins can measure user engagement month over month.

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  7. I would like the ability to have users validate their emails every 6 months or on a specified cadence when they are on a private forum.

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  8. 0 votes

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  9. Merging ideas is fantastic but to have the idea merged as a comment isn't so good.

    Ideally, the merge should allow for a Parent/Child relationship i.e. both ideas continue as individual ideas rather than a comment of the other.

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  10. Instant trial creation so new potential users don't have to wait for far too long (this kills engagement)

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  11. Instead of only showing top messages, all messages by user

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  12. When using the zendesk app to capture a request, allow the contributor to select which email it should be when there are multiple

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  13. When copying content from one article to another, images hosted by ZenRep break for outside users. Why can't these stay linked? It is a pain to re-upload all the images, and often I don't even know they are broken as they look fine to me as a logged in user.

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  14. 0 votes

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  15. The current set of requirements for password creaton on ZenRep are as following:
    At least 8 characters
    At least 1 lower-case letter
    At least 1 upper-case letter
    At least 1 number
    At least 1 special character

    This does not improve the password quality, as the password "Password1!" works fine with the above requirements.

    You can have a 8-character limit, but you should remove any other requirement.

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  16. 0 votes

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  17. Native App for smartphones

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  18. Integrate with Elevio.

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  19. When viewing the moderation queue, it would be helpful to see a visual cue that a suggestion is in the queue because it was flagged by an end-user. This could prevent some confusion about why an idea needs moderation.

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  20. I wish if you have a translator to to different languages.
    2- to stop all the junk emails from my email address

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