Add a subscriber to a ticket
Sometimes an agent needs to add a non admin as a subscriber/watcher on a ticket, so that user sees all messages back and forth. It would be ideal if there was a feature to add a subscriber to a ticket, similar to the fields you have to Cc or Bcc users.
3
votes

-
Anonymous commented
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Beatus sibi videtur esse moriens. Duo Reges: constructio interrete. Quid me istud rogas? Stoicos roga. Sed residamus, inquit, si placet. Vide, quaeso, rectumne sit. Occultum facinus esse potuerit, gaudebit;