Settings and activity

16 results found

1. Integrate with Azure Active Directory (Office 365) for authentication

   8 votes

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   2 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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   Elena Schoen commented  ·  Nov 29, 2023  ·  Edit…  ·  Delete…

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2. Allow custom fields for messages

   56 votes

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   Gathering feedback  ·  34 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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   Elena Schoen commented  ·  Nov 26, 2023  ·  Edit…  ·  Delete…

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3. Add full-text searching for tickets / notes

   9 votes

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   2 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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   Elena Schoen commented  ·  Nov 25, 2023  ·  Edit…  ·  Delete…

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4. Respect Search Operators (And, Or, Quotes, + and -)

   11 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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5. Ability to print or export the dashboard

   8 votes

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   3 comments  ·  ZRep Engage & Analytics » Analysis & Insights  ·  Delete…  ·  Admin →
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6. Merge Users

   5 votes

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   4 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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7. Apply user segments to reports

   28 votes

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   2 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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   Started  ·  AdminLisa Park (Sr. Product Manager, ZenRep) responded

   ZenRep has several new export options to help you better analyze messages and users.

   - You can now export a list of users almost anywhere in ZenRep – the main users list, users on a message, or in an account. The export includes all the information that we have about the user, including their custom fields, accounts, and location.

8. Allow admins to message individual supporters and/or users through the admin console

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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9. Bulk apply tags to topics

   12 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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10. User has more than one email address, but there's no way to connect them to the same profile

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    1 comment  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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    Elena Schoen commented  ·  Nov 21, 2023  ·  Edit…  ·  Delete…

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11. personal views should have separate summary mails with distinct titles

    1 vote

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    0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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    Elena Schoen shared this idea  ·  Nov 18, 2023

12. Integration with Microsoft Dynamics CRM

    8 votes

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    6 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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13. Admin to set user traits

    11 votes

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    1 comment  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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14. Use default email address as "reply to" for status updates

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    0 comments  ·  ZRep Engage & Analytics » Engaging Customers  ·  Delete…  ·  Admin →
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15. Assign & filter topics by admin (and team)

    46 votes

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    6 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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16. Provide a “sandbox” site for testing

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    0 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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