514 results found
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Automatic management of admins
Automatically create and remove admins and assign to teams.
2 votesWe are actively designing a solution for this. Please continue to send your feedback and thoughts.
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View new suggestions in a specific category
Provide customers to filter new suggestions under a certain category on a public/private customer facing forum.
2 votes -
Be able to set a customized message on the Private Forum invite email as the default.
Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.
2 votes -
Embed images in status updates and user messages
Allow admins to embed images inline when updating the status of an idea or messaging users on an idea.
This allows admins to give users context on the new improvements they rolled out right within the status or message vs. forcing users to click to view a link or article with more details.
2 votes -
2 votes
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2 votes
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Would like to see a user's NPS history, not just the current NPS or satisfaction score
Would like to see satisfaction trend (lines) for an individual user
2 votes -
2 votes
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Add ability to export data for a single idea
When viewing a single idea in the admin console, it would be helpful to have the ability to export all comments and supporters for that idea.
Currently, the export option is only available when viewing a list of ideas or search/filter results.
2 votes -
2 votes
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2 votes
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Add flexibility to NPS
It would be great to see further detail in the nps report. As an example I want to see 1 year vs 2 year customers. I would also like to be able to drill into those 1 year detractor ideas. The more flexibility and insight I can gain the better
2 votes -
Two factor authentication for admins
Add a feature that allows admins to require two factor authentication for their agents and admins.
2 votes -
New messages by admins go through moderator approval
I would like to require that new messages created by admins get approved by a moderator before they are public.
2 votesWe will continue to monitor this idea and will look into a solution if it is a common request or an urgent problem. Thanks for your feedback.
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Choose Display Name Depending on UserVoice Site
Some admins use the same login when they are acting as customers on other ZenRep accounts, but on the account they are admins under, they need to identify themselves as being from a certain organization.
2 votes -
Set Profile Information on Admins and Owners
Give the ability to add a team name, and other identifying information for the owner to see who the admin is.
2 votes -
2 votes
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Improve label queries
Right now the query is throwing an "or" statement and not and "and" statement, which is not giving the results needed. Customer wants to see ideas that are in one label and also in another.
2 votes -
2 votes
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Add Date Sorting Options to Grid
Would like to customize date range to see activity of a certain post (10 days/30 days/60 days).
2 votes
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