Settings and activity

29 results found

1. Be able to use system-defined fields when creating a condition for a rule

   7 votes

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   0 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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2. Be able to customize the Contributor Sidebar

   2 votes

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   0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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3. How to auto-fill the request field is not obvious

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   0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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   Gathering feedback  ·  AdminLisa Park (Sr. Product Manager, ZenRep) responded

   We are looking into this.

4. Integration with Visual Studio Online (TFS On-Demand)

   61 votes

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   Gathering feedback  ·  2 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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5. Trending words/wordle view

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   0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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6. Ability to receive immediate notifications of saved view activity

   3 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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7. Respect Search Operators (And, Or, Quotes, + and -)

   11 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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8. Filter dashboard by forum

   6 votes

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   0 comments  ·  ZRep Engage & Analytics » Analysis & Insights  ·  Delete…  ·  Admin →
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9. As an end user, I want to get notified for new content

   4 votes

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   0 comments  ·  ZRep Engage & Analytics » Engaging Customers  ·  Delete…  ·  Admin →
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10. Allow a more extensive 'Recently updated ideas'

    3 votes

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    0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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11. Integration with Outlook Desktop

    4 votes

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    0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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    Gathering feedback  ·  AdminLisa Park (Sr. Product Manager, ZenRep) responded

    We will continue to monitor this and will look into a solution if it is a common request. In the meantime, some customers are using the outlook web client with the sidebar.

12. NPS by channel

    2 votes

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    0 comments  ·  ZRep Engage & Analytics » Analysis & Insights  ·  Delete…  ·  Admin →
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13. Copy and paste images

    24 votes

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    0 comments  ·  ZRep Messenger » 3rd party Text Chat  ·  Delete…  ·  Admin →
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14. Ability to restrict Admins to specific topics

    28 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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15. Integration with on-premise Team Foundation Server (TFS)

    16 votes

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    0 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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16. Allow users to add attachments to comments

    17 votes

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    0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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17. Create labels by topic rather than globally

    2 votes

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    2 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Jensen Schmeler commented  ·  Oct 28, 2025  ·  Edit…  ·  Delete…

    Right now labels are applied to the whole site. It would be more useful to restrict labels to a forum so that other forums can't change your labels.

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    Jensen Schmeler commented  ·  Oct 26, 2025  ·  Edit…  ·  Delete…

    Yes this feature would be very useful especially if your platform have many forums and each forum wants to organize their suggestions in a different way.

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18. Filter should have 'and' logic as default

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    0 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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19. Customize the Satisfaction Widget question so we can ask about a product, not our company name

    28 votes

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    0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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20. Bulk apply tags to topics

    12 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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