Settings and activity

17 results found

1. Integrate with Intercom

   7 votes

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   0 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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2. Copy and paste images

   24 votes

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   0 comments  ·  ZRep Messenger » 3rd party Text Chat  ·  Delete…  ·  Admin →
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3. Allow canned responses and auto-replies to include variables, such as {customer_name} or any custom field

   19 votes

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   0 comments  ·  ZRep Messenger » Other  ·  Delete…  ·  Admin →
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4. Quick link feature – for inserting a document's public URL

   11 votes

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   0 comments  ·  ZRep Messenger » Other  ·  Delete…  ·  Admin →
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5. Time-based rules for messages

   22 votes

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   0 comments  ·  ZRep Messenger » Other  ·  Delete…  ·  Admin →
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6. Allow Owners to edit Admin profile information

   3 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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7. Gmail calendar integration

   2 votes

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   0 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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8. Customize the design of the widget

   10 votes

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   0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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9. Admin Mobile Application

   3 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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10. Respect Search Operators (And, Or, Quotes, + and -)

    11 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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11. Move Search under Welcome message

    2 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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12. Hubspot Service Hook

    1 vote

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    0 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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    Theodore McKenzie shared this idea  ·  Apr 3, 2025

13. Merge messages from the same source

    52 votes

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    0 comments  ·  ZRep Messenger » Other  ·  Delete…  ·  Admin →
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14. Differentiate between an email reply “canned response” and an inserted article (which is written differently)

    3 votes

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    0 comments  ·  ZRep Messenger » Other  ·  Delete…  ·  Admin →
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15. Surveys should collect user data

    3 votes

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    Gathering feedback  ·  0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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16. Add the Average First Response Time in the Ticket Insights

    5 votes

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    0 comments  ·  ZRep Messenger » Other  ·  Delete…  ·  Admin →
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17. Support HTML based auto-reply e-mails within Setting/tickets/RULES

    20 votes

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    0 comments  ·  ZRep Messenger » 3rd party Text Chat  ·  Delete…  ·  Admin →
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