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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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514 results found

  1. Allow management of teams through an active directory group to make it easier to manage as employees start and leave

    1 vote

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  2. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Be able to see data about users who remove support from an idea they previously supported.

    0 votes

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  4. I would like to have a widget that works with a limited access (private) environment that I have configured. I am currently working around this by having the widget create content that required moderation. I then evaluate that content manually before adding it to the actual private environment. Having the widget support this workflow directly would cut down on my workload and would also provide appropriate feedback within the widget.

    37 votes

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  5. Allow images to be pasted into replies.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. I like the new merge experience, but the search field is just teeny-tiny! Many times I have to perform multiple searches for duplicates and will change some of the terms used each time. It's annoying to do this in such a small field.

    1 vote

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    0 comments  ·  Managing Topics  ·  Admin →
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  7. When I create a label from the "tag" icon directly on an idea, the text I type should populate through to the next screen.

    0 votes

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  8. Be able to SHare a view with a colleague to show suggestions that have been prioritized for review

    1 vote

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  9. Create a dashboard of critical metrics for at-a-glance evaluation of system operation

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  10. On an SPA, there needs to be away to remove identification of User because there may not be a page refresh to change it.

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  11. 2 votes

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  12. Users who are blind (and thus use screen readers and other assistive tech) report that ZenRep does not work very well when leaving the feedback.

    1 vote

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    2 comments  ·  Other  ·  Admin →
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  13. Add a feature that allows admins to require two factor authentication for their agents and admins.

    2 votes

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  14. It would be great to be able to see the account renewal date inside the admin console or be alerted that the account is up for renewal soon.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. The login box in the upper right corner of this forum (revealed by clicking "New and returning users may sign in") collapses when I enter an invalid password. I must click "sign in" again to see the error message.

    0 votes

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  16. I've wired our existing contact page to send html-formatted email. This works but the formatting is lost; it looks like the html is being stripped out.

    Is there a work-around (other than text-only email) or some setting that can be applied to prevent html stripping, and if not is it possible to maintain html formatting in emails received?

    1 vote

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  17. 3 votes

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  18. In Admin Settings, the Create team dialog should show the currently assigned team, if it is assigned already. I'm trying to bulk assign contributor team members that haven't been assigned yet and it's very difficult and tedious currently.

    1 vote

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  19. Include a link to customer facing forum inside email notifications, in addition to a link to the idea inside the admin console.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Instant trial creation so new potential users don't have to wait for far too long (this kills engagement)

    0 votes

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